Privacy policy
We understand that you only trust us when we safeguard your personal information. This privacy policy is specifically crafted to show that we deeply care about your privacy and to assure you that we will never share or trade your personal details, as we highly value your trust.
It's important for you to read this privacy policy to understand how we handle your information, how it is collected, and the types of data we gather.
If you have any questions or need more information after reviewing this policy, feel free to reach out via email.
How do we collect your information?
We collect your personal details when you interact with our site, such as when you make a purchase or create an account. Your information is also collected when you reach out via our contact form.
Types of personal identifiable information we collect
We collect the following information that you provide voluntarily:
- First and last name (collected when creating an account)
- Email address
- Phone number
- Debit and credit card information (when purchasing a product)
Additionally, we keep records of your transactions, the content you share with us, your communications, agreements, and other interactions, including details of products provided, payments, deliveries, and customer service exchanges. We may record communications with our customer support team in accordance with applicable laws.
What information do we automatically collect?
We also gather data using web technologies like cookies, logs, geo-location data, IP addresses, and device identifiers. Additionally, we use Google Analytics to track your behavior on our site to ensure it meets users' needs and to improve the overall experience.
How do we use the information we collect?
Your information is collected through our website and through advertisements of our products on other sites or social platforms. We use it to:
- Personalize your user experience
- Improve our site
- Administer promotions, surveys, or other features
- Send newsletters or emails
How do we process your information?
Although the internet is not entirely secure, we take all necessary steps to protect your information with advanced security measures. If a breach occurs, we will notify you promptly, investigate the issue, and inform the relevant authorities.
Do we have a legal basis for processing your information?
We may process your information if:
- It is necessary for compliance with legal obligations
- It relates to a task carried out in the public interest or in the exercise of official authority
- You have given consent for specific purposes
- It is necessary for our legitimate interests or those of a third party
Where do we process your personal information?
Your data is processed at our U.S.-based offices. Depending on your location, data transfers may occur to countries outside your own. However, we make sure not to transfer your data to regions with inadequate data protection laws.
How long do we retain your information?
We store personal data for as long as necessary to fulfill the purposes for which it was collected. Once this period expires, your data will be deleted, making it impossible to exercise rights such as access, erasure, rectification, or data portability.
Do you have rights regarding your personal information?
You can exercise certain rights concerning your personal data, including:
- Right to data portability
- Right to rectification
- Right to erasure
- Right to access
To exercise these rights, contact us via email.
Do we share your personal information?
We are committed to safeguarding your privacy and will not share your personal information without your consent. However, we may share it with trusted third parties, such as billing services or email service providers, to facilitate our services.
Children’s Privacy Protection Act
Our products are not intended for children, and we do not knowingly collect data from children. Any such data that is collected will be promptly deleted.
External websites
If you click a link that directs you to an external website, please review their privacy policy to understand how your data will be handled.
Changes to this privacy policy
We may update this privacy policy at any time by providing notice on this page, unless the law requires us to notify you via email.